Transaction & Settlement

No, GST is not mandatory if your business does not have an annual turnover of over INR 40 lakhs.* However, if you do not provide your GST details, you would not be able to claim input credit

*Please refer the latest GST guidelines on the CBIC website

There is no limit on the overall number of transactions for a merchant. However, there are certain restrictions imposed at the customer level as decided by 1PAY's Risk Evaluation Team

You will need to be PCI DSS compliant in order to do that

Successful transactions would be settled to your bank account as per your settlement cycle

Our standard settlement cycle is T+2 working days, where T is the date of a successful transaction. Meaning, the payments would be settled to the registered bank account after 2 working days. Please note that working days do not include second and fourth Saturdays, all Sundays and Bank Holidays.

Yes! You can accept payments through EMI, subject to the approval of our banking partners

Getting Started

To begin with, you will have to register from here by following the simple on-screen instructions

Once you sign-up you will receive an email with your username that can be used for signing into your 1Pay Dashboard

Unfortunately, we only support businesses registered in India.

You can sign up here

You can login to your dashboard to fill and submit your KYC by following the on-screen instructions

You can download the list of documents from here

No. You can access the Dashboard of the test environment for as long as you like

Businesses that fall under the following categories are banned from accepting online payments:

(i) Adult goods and services which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services;

(ii) Alcohol which includes Alcohol or alcoholic beverages such as beer, liquor, wine, or champagne;

(iii) Body parts which includes organs or other body parts;

(iv) Bulk marketing tools which includes email lists, software, or other products enabling unsolicited email messages (Spam);

(v) Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free;

(vi) Child pornography which includes pornographic materials involving minors;

(vii) Copyright unlocking devices which includes Mod chips or other devices designed to circumvent copyright protection;

(i) Copyrighted media, which includes unauthorized copies of books, music, movies, and other licensed or protected materials;

(ii) Copyrighted software, which includes unauthorized copies of software, video games and other licensed or protected materials, including OEM or bundled software;

(iii) Counterfeit and unauthorized goods which includes replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association; fake autographs, counterfeit stamps, and other potentially unauthorized goods;

(iv) Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms;

(v) Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items;

(vi) Endangered species, which includes plants, animals or other organisms (including product derivatives) in danger of extinction;

(vii) Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content;

(viii) Government IDs or documents which includes fake IDs, passports, diplomas, and noble titles;

(ix) Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, websites, or other protected property;

(x) Illegal goods, which includes materials, products, or information promoting illegal goods or enabling illegal acts;

(xi) Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes;

(xii) Offensive goods, which includes literature, products or other materials that:
a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors
b) Encourage or incite violent acts
c) Promote intolerance or hatred;

(xiii) Offensive goods, crime that includes crime scene photos or items, such as personal belongings, associated with criminals;

(xiv) Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner;

(xv) Pyrotechnic devices and hazardous materials which includes fireworks and related goods, toxic, flammable, and radioactive materials and substances;

(xvi) Regulated goods which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants; chemical/industrial solvents; government uniforms; car titles; license plates; police badges and law enforcement equipment; lock-picking devices; pesticides; postage meters; recalled items; slot machines; surveillance equipment; goods regulated by government or other agency specifications;

(xvii) Securities, which includes stocks, bonds, or related financial products;

(xviii) Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products;

(xix) Traffic devices, which includes radar detectors/hammers, license plate covers, traffic signal changers, and related products;

(xx) Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts, and other armaments;

(xxi) Wholesale currency, which includes discounted currencies or currency, exchanges;

(xxii) Live animals;

(xxiii) Multi-Level marketing collection fees;

(xxiv) Matrix sites or sites using a matrix scheme approach;

(xxv) Work-at-home information;

(xxvi) Any product or service, which is not in compliance with all applicable laws and regulations whether federal, state, local or international including the all laws of India.

In case you are not able to locate the email in your inbox, we suggest that you check the spam folder.

If the email is not available in the Spam folder as well, you can raise a ticket here

Integrations

You can check out the available platforms and plugins supported by 1Pay here. If the required platform/plugin is not listed you can refer here and try integrating it on your own until we get a dedicated platform/plugin

You can check out the API reference document here.

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Customer

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Prospective Merchant

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Developer

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Existing Merchant

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NETC(FASTag)